Request to Start, Stop or Transfer Services

Moving into a Rental?

Please complete the online form below to connect water utility services. You will not need to sign in.  Additional information may be requested. To get a complete list of services we provide at the property, please call us at 303-665-5588 option 1 or email us at

Connect Water Utility Services - Rental Property 

Moving out of a Rental?

Please complete the online form below to disconnect water utility services. You will not need to sign in. Additional information may be requested.  

Disconnect Water Utility Services - Rental Property

We are unable to backdate disconnect or connection requests.

Purchasing or selling a home

  • If you are purchasing or selling a home that receives utility services through the City of Lafayette, the title company will contact us to transfer services from the seller to the buyer. You may call us at 303-665-5588 to confirm that the title company has completed the transfer and to verify the services included on your City of Lafayette utility bill.

Title companies

  • Title companies may request a final and request transfer by completing the Title Company Final Request Form (PDF).
    • Email a copy of this form after all fields are completed. We may contact you if we have additional questions regarding the transfer. If you are having difficulty submitting your form, please contact
    • If the closing date changes, notify us immediately by email, and then resubmit the Title Company Final Request Form with the correct information. 
    • If there is a post-occupancy agreement, please include this information in the email you send us with the completed form.

Show All Answers

1. Request to Start, Stop or Transfer Services
2. How do I sign up to receive my utility bill via email?
3. Who will the e-bill come from?
4. How soon will my e-bill subscription start?
5. What if I don't receive my e-bill?
6. What if my email address changes?
7. What if I need to add or remove a name from the utility account?
8. What if my name has changed?
9. Why is my water bill so high?
10. Can I pay my bill with a credit card?
11. Can I set up auto-pay?
12. Can I pay in person or by mail?
13. What is the City's Late Notice, Door Hanger, and Disconnection Policy?
14. Can I set up a Payment Arrangement?