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1. How do I connect or disconnect my water service?

Moving into a Rental?

Please complete the online form below to connect water utility services. You will not need to sign in.  Additional information may be requested. To get a complete list of services we provide at the property, please call us at 303-665-5588 option 1 or email us at utilitybill@lafayetteco.gov. 

Connect Water Utility Services - Rental Property 

Moving out of a Rental?

Please complete the online form below to disconnect water utility services. You will not need to sign in. Additional information may be requested.  

Disconnect Water Utility Services - Rental Property

We are unable to backdate disconnect or connection requests.

Purchasing or selling a home

• If you are purchasing or selling a home that receives utility services through the City of Lafayette, the title company will contact us to transfer services from the seller to the buyer. You may call us at 303-665-5588 to confirm that the title company has completed the transfer and to verify the services included on your City of Lafayette utility bill.

Title companies

• Title companies may request a final and request transfer by completing the Title Company Final Request Form (PDF).
  • Email a copy of this form after all fields are completed. We may contact you if we have additional questions regarding the transfer. If you are having difficulty submitting your form, please contact utilitybill@lafayetteco.gov.
  • If the closing date changes, notify us immediately by email, and then resubmit the Title Company Final Request Form with the correct information. 
  • If there is a post-occupancy agreement, please include this information in the email you send us with the completed form.

2. How do I get a business license?

Please see our sales tax information page

3. What is the City’s policy for late fees/disconnection?

Late Notices

Late fees are assessed when 2 bills become delinquent. Late notices are issued on Mondays.*

Late Fees

• $10

Door Hangers

Door Hangers will be issued at 8 am on Tuesday following Late Notices. This is to inform residents that they have TWO business days from the date the Door Hanger was issued to pay the past-due balance, including the late and door hanger fees. Otherwise, the service will be disconnected. If you are requiring additional time, we offer payment arrangements. Please call 303-665-5588 option 1 to discuss options, or email us at utilitybill@lafayetteco.gov. Payment arrangement requests must be made before 5 pm before the disconnection of services is to occur.

Door Hanger fee

• $15 (Residents inside the City limits)
• $30 (Residents outside the City limits)

Disconnection of Services

To have services reconnected, the full balance due on the account must be paid with either cash, money order, cashier's check, or credit card. Checks will not be accepted. We are unable to enter into a payment arrangement once the services have been disconnected. If you make a payment online at www.lafayetteco.gov, you must call the Finance department at 303-665-5588 option 1. If payment is made after business hours, services will remain off until the following business day.

Shutoff/Turn on Fee

• $35 (Residents inside the City limits)
• $70 (Residents outside the City limits)

*If the Monday the late notice is to be issued is a holiday, the late notice will be issued the next day.

**If the Monday the late notice is due is a holiday, the late notice will be due on the previous Friday.

4. Can I set up a Payment Arrangement?

City of Lafayette Payment Arrangement Policy

All Payment Arrangements must be requested via email to our Utility Billing Coordinator at utilitybill@lafayetteco.gov.

• A Payment Arrangement can be made for an account if the account is more than 30 days past due.
• An arrangement will not exclude the account from being assessed the $10 late fee.
• Three payment arrangements are allowed per year and will be due up to two weeks after the arrangement is made.
• If a payment arrangement or any part of a payment arrangement fails, no further arrangements will be allowed for the calendar year.
• Arrangements are always due on Wednesday and must be for the full amount due on the account at that time. If a new bill has been generated that is not due yet, that is not included in the full balance due. 
• If payment in full is not received by 5 pm on Wednesday the arrangement is due, service will be disconnected at 8 am the following morning with no further notice.
• A shut-off/turn-on fee will be assessed in the amount of $35 for customers inside city limits and $70 for customers outside city limits. 
• To have service reconnected, the Full Balance due on the account must be paid. Any balance incurred after the late notice was issued, except for the disconnection fees, does not need to be paid to have the service reconnected. 
• Checks will not be accepted for accounts that have been disconnected. 
• Payments can be made online at lafayetteco.gov or over the phone at 303-665-5588 option 1 using a debit or credit card. Residents can also come to  City Hall Monday - Friday from 8 a.m. to 5 p.m. to make a payment with cash, money order, cashier's check, or with a debit or credit card.