Refunds can only be issued for space bookings cancelled 24 hours or more before the meeting or event date, or if the Library had to cancel a private booking.
Refunds will be paid out via credit card or check depending on your initial method of payment, and can take time to process with the City. We will be in touch if more information is needed to process your request. For questions, please contact us online.
In most cases, your payment cannot be applied to a future meeting. However, if you have already made a new reservation, provide the date/time of the meeting. We will let you know whether a credit can be applied.
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